OTTER (Online Tax Transaction and Electronic Returns)
OTTER is a comprehensive tax processing system that handles various tax-related transactions and electronic return submissions.
What We Monitor
- Main application availability
- Database connectivity and performance
- File processing services
- Authentication and authorization systems
- Integration endpoints with external systems
How We Monitor
- Application health checks
- Database query performance tests
- File upload/download functionality tests
- Authentication flow verification
Monitoring Frequency
Every minute (24/7)
Timeout Handling
If no response is received within the timeout period (typically 30 seconds), it is considered an incident and counted as an error.
Uptime Calculation
Uptime percentage is calculated as (successful checks / total checks) × 100 over the specified time period.
Individual Monitors
OTTER API Health
Service: OtterHealth
Last Check: 24 seconds ago
OTTER Main Health
Service: OtterHealth
Last Check: 25 seconds ago
OTTER Storage Health
Service: OtterHealth
Last Check: 24 seconds ago